Shipping & Order Status
Please provide an order number and email address or phone number to find an order
Shipping Information
| Shipping Method | Shipping Charge | Order By | Estimated Delivery |
| USPS First Class Package | $4.99 | 12:00 noon CT | 4 to 8 business days after shipping. |
| International Shipping | N/A | N/A | N/A |
· Shipping is the charge for catalog and internet order processing, item selection, packaging, transport, and handling. Special requests, including specification of carrier and/or future delivery dates, may include additional charges. Delivery times are not guaranteed, notwithstanding additional charges, but are our best approximation and will vary with specific requests, such as gift box, gift wrap, and monogramming. Shipments and deliveries occur only on weekdays. Shipping is subject to change and will be determined at time of order.
· * Shipping charges at cost $4.99 for all orders.
· ** Orders placed after 12:00 noon (CT) Friday will be processed Monday. Shipping charges and times may vary by merchandise. A signature may be required, and there may be additional charges if more than one delivery attempt is required. This service is not available for some zip codes.
· *** Available Monday through Friday only for select zip codes and eligible in-stock merchandise. Holidays are excluded. If there is an unexpected delay, we will make every effort to deliver the order the next business day. A signature and phone number are required. Not available for PO boxes or APO addresses.
Additional Shipping Information
· Items ordered together may be shipped separately. Total shipping charges will be divided between all shipments but not necessarily evenly.
· For orders that require more than one package, the additional charge for second business day and next business day deliveries will be per package.
· Returns may affect final shipping charges. Shipping charges are not refundable unless merchandise is damaged or defective.
· For orders of multiple items from different catalogs, shipping charges will be based on the information in the most current catalog.
· Shipping charges may vary for catalog orders and online orders.
· Items requiring special delivery have shipping charges indicated on the product page. For those items only, the amount displayed is the total shipping charge.
· In compliance with U.S. Department of Transportation rules, restricted items such as fragrances must be delivered via standard shipping and cannot be shipped to APO, FPO & DPO addresses.
Shipping to Post Office Boxes
Second-day and next-day shipping are not available to post office boxes. All standard deliveries to P.O. Boxes will be shipped via USPS. Please feel free to contact us if you have any questions regarding when you will receive your order.
Transit, Handling & Order Cut off Time Domestically:
In general, domestic shipments are in transit for 4 – 8 days (Tuesday to Saturday). The order cut-off time will be 06:00 PM Eastern Standard Time (New York). Domestic order handling time is 2 – 3 business days (Monday to Saturday).
Contact UsAddress: 14 Dai Cau, Tien Tan, Thanh Pho Phu Ly, Ha Nam
Phone: +84 975 962 089
Email: support@shoppetto.com